    Before you install CMS software in the XP operating system. please confirm you have already install the Microsoft .NET framework 3.5 in computer. if Without this components support. Will appear CMS software can not install or not run etc.
    If your operating system is WIN7,you need install Microsoft .NET framework 4.0  rather than Microsoft .NET framework 3.5. But often they have been installed in the system.
    In the camera CD "support program" folder you can find Microsoft .NET framework 4.0 and Microsoft.net framework 3.5 installation programs, also you can through the links below to download.
    Microsoft .NET Framework 4 (Standalone Installer)
    http://www.microsoft.com/en-us/download/details.aspx?id=17718
    Microsoft .NET Framework 3.5 Service Pack 1 (Full Package)
    http://www.microsoft.com/en-us/download/details.aspx?id=25150